Amica consistently ranks among the top homeowners insurance companies for J.D. Power, and for good reason. It’d be easy to chalk it up to “good customer service”, but what exactly do customers value most when judging how good or bad a company’s customer service is? Insurance claims and how communicable they are through the underwriting process. When filing a claim with Amica, you can be sure it’ll be pain-free, mark it down.
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Unfortunately, the cost of claims has been rising in recent years for cars on both sides of the list, mainly due to technology. “All of the sensors and other technology in today's cars have pushed up the cost of insurance claims,” says Walker. What was once a minor repair has become much more complex and costly. Complicated repairs also add to the time a car spends in the repair shop and usually requires the use of a rental car.”
Location: Insurance companies have to pay out if your car is stolen so they will take into consideration where your vehicle sits every night. “Insurance companies are constantly looking at data to justify rates. Where you live can definitely have an impact on rates if there is a higher incidence of theft or vandalism near your home compared with other areas of town. Urban areas usually have a higher rate of accidents and theft than rural areas, so rates are higher,” says Biggert. “Each geographic area has its own set of risks, and the insurance carriers know what they are and how often they occur.”
Credit score: This can be a main factor for insurers in states that allow it. According to an Insure.com rate analysis, drivers with poor credit pay 71 percent more on average for car insurance than drivers with good credit. “All insurers have come to the conclusion that there is a correlation between credit worthiness and the probability of having a claim,” says Travis Biggert, chief sales officer with HUB International. Keep your credit score in the acceptable range to keep your premium affordable.

Unfortunately, the cost of claims has been rising in recent years for cars on both sides of the list, mainly due to technology. “All of the sensors and other technology in today's cars have pushed up the cost of insurance claims,” says Walker. What was once a minor repair has become much more complex and costly. Complicated repairs also add to the time a car spends in the repair shop and usually requires the use of a rental car.”
While there are a couple of benefits of collision insurance, the main one is that you can file a claim and receive reimbursement regardless of who was at fault. Collision claims usually get processed faster than property damage claims because the insurance company does not have to spend time investigating who was at-fault. Another benefit is that you only deal with your own insurance company, rather than another insurer with less incentive to pay for your claim. Collision insurance can also be used toward your rental car in most cases, which can spare you from having to buy rental car insurance.
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