While JD Power-recommended companies above aren’t among the cheapest of the insurance companies we’ve examined, they might suit your needs. It’s important to think beyond price to find a comfortable middle ground between claims satisfaction and affordability. Use The Zebra’s side-by-side insurance comparisons to avoid some of the legwork involved in insurance shopping.
“Florida has a larger percentage of riskier drivers,” points out Karen Kees, press secretary at the Florida Office of Insurance Regulation. “There are a high number of students due to the many universities in Florida, older drivers due to the large number of retirement communities, and drivers unfamiliar with the local roads due to our popularity with tourists.”
Farmers has the fourth-largest market share in Texas at 8.7%, and a Consumer Reports overall score of 89 (above average and tied with State Farm). But according to J.D. Power, Texans are slightly less impressed with their Farmers claims experiences than they are with Allstate’s. Consumer Reports readers also expressed a bit more annoyance with the timeliness of their payments, and its complaint ratio, while still well below average for Texas as a whole, was higher than State Farm’s. Farmers’ financial strength is a couple of notches lower than the rest, too, which doesn’t mean it’s about to go bankrupt anytime soon — it’s just the difference between “quite stable” and “completely rock-solid.”
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For some, the best coverage is the cheapest car insurance policy that makes them able to legally drive on the road. For others, the best coverage is the type that covers the full cost of repairs on your vehicle when you file a claim. The only way to be certain you are fully protected is to purchase both comprehensive coverage and collision coverage. Each coverage has its own job to do.
The best car insurance companies have a few things in common: They have straightforward shopping experiences, take good care of policyholders after a crash and treat their customers with respect and courtesy. That means only insurers with high customer satisfaction scores and relatively few complaints to insurance commissioners make it to the top of our list of the best auto insurance companies.
Progressive has a slew of available discounts — sharing the top spot for most discounts with Farmers. There’s even one for adding a newly-licensed teen driver to your existing auto policy (surprising given that teenage drivers are among the riskiest to insure). But a policy loaded with discounts isn’t necessarily cheaper than a non-discounted policy, and the Texas Department of Insurance’s data on premiums show that Progressive is, on average, the most expensive for young drivers among the top five in Texas.
Location: Insurance companies have to pay out if your car is stolen so they will take into consideration where your vehicle sits every night. “Insurance companies are constantly looking at data to justify rates. Where you live can definitely have an impact on rates if there is a higher incidence of theft or vandalism near your home compared with other areas of town. Urban areas usually have a higher rate of accidents and theft than rural areas, so rates are higher,” says Biggert. “Each geographic area has its own set of risks, and the insurance carriers know what they are and how often they occur.”
Collision and comprehensive insurance are two optional types of auto insurance where your insurer pays for repairs to your vehicle. While there are other optional auto insurance coverages, liability, comprehensive, and collision are three of the most common. These coverages work hand-in-hand to repair or replace most of the damages to your car. It's important to know the difference, and make sure you're adequately covered.